Building a Repeatable Growth Model (RGM) in the Fire Service

In firefighting, consistency saves lives. Whether it’s pulling hose, conducting a primary search, or commanding a structure fire, we rely on repeatable actions under pressure. But what about developing firefighters themselves? What about growing officers, strengthening crews, and building leadership? That’s where the Repeatable Growth Model (RGM) comes in.

An RGM for the fire service is a structured, scalable way to develop personnel, improve operations, and grow leadership—consistently and predictably across your department.

What Is an RGM in the Fire Service?

A Repeatable Growth Model is a system that ensures:

  • Firefighters grow with purpose and direction

  • Officers are built through training, mentorship, and challenge

  • The department operates with consistent expectations and standards

  • Leadership capacity increases without depending on chance

It’s about creating an environment where growth is not optional—but expected, and where success is measurable, trainable, and repeatable.

Six Pillars of a Fire Service RGM

1. Clear Standards and Expectations

The foundation of any high-performing organization is clarity. Every rank—firefighter, engineer, officer, chief—should know:

  • What’s expected

  • How success is measured

  • How they can move to the next level

This includes well-written SOPs/SOGs, job performance requirements, and task books that are actively used, not just filed away.

2. Structured Training Progression

Training should be layered, logical, and progressive:

  • Probationary firefighter: Basic tactics and crew operations

  • Senior firefighter: Advanced fireground leadership, RIT, mentoring

  • Officer candidate: Command simulations, personnel management, public interaction

Repetitive exposure to realistic scenarios builds confidence and competence.

3. Mentorship & Coaching Systems

You can’t scale growth without leaders who know how to develop others.

  • Pair new members with proven mentors

  • Train officers to give constructive feedback and act as coaches

  • Make feedback expected, not feared

A strong mentorship culture turns experience into a multiplier.

4. Leadership Pipeline

Officers shouldn’t be chosen because “it’s their turn”

Instead, develop a repeatable path to promotion, such as:

  • Formal officer academies

  • Acting officer opportunities

  • Peer leadership programs

  • Leadership simulations (e.g., tabletop, ride-alongs with command officers)

If you want better officers, build them, don’t just promote them.

5. Performance Review & Feedback Loops

Performance evaluations shouldn’t just be administrative.

They should:

  • Reinforce accountability and progress

  • Identify areas of strength and growth

  • Be backed by observable behaviors, not opinions

  • Happen consistently, not just annually

Honest feedback helps people grow. Silence does not.

6. Mission-Driven Culture

Finally, none of these works without a shared purpose.

  • Every firefighter should know the “why” behind the standards

  • Core values like service, humility, grit, and teamwork must be modeled

  • Leadership should constantly tie growth back to mission readiness and public trust

Culture eats policy for breakfast. So, build one that drives your growth forward.

Why RGM Matters for Your Department

Without a structured growth model:

  • Training is inconsistent

  • Promotions feel political

  • Morale and performance drift

  • You lose good people to stagnation or frustration

With an RGM in place:

  • Firefighters know how to grow

  • Officers are built, not guessed

  • Culture is consistent, not chaotic

  • Operational performance improves

What a Simple RGM Can Look Like

Stage

Repeatable System Example:

  1. Recruit Onboarding

    12-week academy + post-academy mentor checklist

  2. Probation Phase

    90-day evals + structured skill progression throughout first year

  3. Continuing Education

    Annual training calendar + company-level drills

  4. Officer Development

    In-house leadership school + acting officer assignments

  5. Succession Prep

    Command simulations + 360-feedback + coaching

Ready to Build an RGM for Your Fire Department?

Start small. Pick one area to standardize—probationary training, officer development, mentorship—and build from there. Growth doesn’t have to be overwhelming. It has to be repeatable.

If you're a training officer, chief, or aspiring leader, I’d be happy to help you map out your department’s version of an RGM—from templates and evaluation forms to leadership curriculum and SOPs.

Because better firefighters don’t happen by accident. They happen by design.

Until next time, work hard, stay safe & live inspired.

Search Culture: Teaching Aggressiveness Without Carelessness

In the fire service, few tasks are more urgent — or more misunderstood — than primary search. It’s a mission built on the belief that someone may still be savable, even in the most chaotic conditions. But as the call for “aggressive interior operations” grows louder, it’s critical that we define what that truly means. Aggressive doesn’t mean reckless. It means calculated, disciplined, and well-trained. Developing a strong search culture within your department starts with mindset, but it thrives through consistent, realistic training and leadership that values both speed and survivability. Lives depend on it — and so does the future of interior firefighting.

What Is 'Search Culture'?

Search culture refers to the mindset, expectations, and behaviors surrounding how a fire department approaches search operations. It’s not just a tactic — it’s a belief system. A good search culture believes that victims can be saved and that search must be prioritized. It’s shaped by everything from officer expectations and department SOPs to the realism of company-level training and post-fire critiques. If search is treated like an afterthought or something “someone else will handle,” it won’t happen with the urgency it demands.

Departments that embrace search culture build it from the ground up. They assign search responsibilities clearly. They train for it under realistic conditions. And they reinforce it during every fireground critique. Strong search culture becomes second nature, and that’s exactly what it needs to be when time is against you.

Aggressive Doesn’t Mean Dangerous

There’s a dangerous misconception in some circles that “aggressive” means “reckless.” That couldn’t be further from the truth. Aggressive means fast, purposeful, and trained. It means making smart decisions quickly, working under pressure, and executing tasks with urgency — not without thought.

Reckless search is entering without communication, coordination, or understanding of fire conditions. Aggressive search is a coordinated VES of a bedroom based on victim reports, isolating the room, controlling the door, and making a sweep. Aggressive search respects the risk while acknowledging the reward — lives saved. Firefighters must be trained to differentiate between the two. Courage is required, but so is judgment.

Training Is the Difference

You can’t build a strong search culture without training — and that training must go beyond the basics. Textbook searches in clean conditions don’t prepare members for what they’ll face on the job. Firefighters need scenario-based evolutions that involve heat, smoke, noise, stress, and unpredictability. They need to search under pressure. They need to make decisions quickly. And they need repetition.

In training, focus on:

  • Victim removal techniques (drag vs. carry)

  • Targeted VES with door control

  • Decision-making under time pressure

  • Split crew search tactics

  • Identifying searchable vs. non-survivable spaces

Discipline is key. Wandering through a structure with no plan or communication isn’t a search — it’s a liability. Firefighters must learn to move methodically, check conditions constantly, and operate with intention.

Teaching the Why

One of the most effective tools for reinforcing search culture is explaining why it matters. When firefighters know that their training directly impacts the ability to save lives, they commit on a deeper level.

Take the 2019 fire in Stockton, California, where two children were trapped inside a burning home. A truck company performing VES through a rear bedroom window found both children unconscious but alive. Their decision to act — fast, focused, and within their training — saved two lives. That’s the outcome search culture aims to produce.

Now consider a story from a fire department I know personally — one I often share with new recruits and officers alike. Crews arrived on scene to a working fire and were met by the family outside. Panicked but insistent, the family told firefighters that everyone was out of the house. Many departments would have taken that at face value and shifted focus entirely to suppression. But this crew knew better — they committed to a full primary search anyway. Tragically, they found a young male deceased in his bedroom. He was supposed to be at a friend’s house for a sleepover but had returned home late without anyone knowing.

Although the outcome was heartbreaking, the takeaway is clear: the building isn't confirmed clear until we confirm it ourselves. That crew did everything right — and their actions represent exactly what a strong search culture looks like. We search because lives depend on it. We search because people make mistakes. And we search because hope is worth risking for.

Leadership Sets the Tone

Strong search culture begins with leadership. Officers must emphasize it, assign it, and train it. It needs to be woven into riding assignments, operational briefings, and after-action reviews. Senior firefighters and company officers have a duty to mentor new members, not just on how to search, but why we do it.

This also means acknowledging our shortcomings and being willing to fix them. If your department doesn’t train on search routinely, start. If search isn’t part of your response model, build it in. If firefighters don’t feel comfortable executing VES or split search, create that comfort through repetition and education.

Conclusion

Search isn’t just a task — it’s a belief system rooted in the idea that someone may still be alive, waiting, hoping, trapped behind a door in the dark. It demands urgency, but it also demands control. Aggressiveness must be backed by training. Speed must be balanced with safety. And most importantly, search must be taught with the mindset that lives depend on it — because they do.

A strong search culture doesn’t just make your company better. It makes your community safer.

Until next time, work hard, stay safe & live inspired.

Benefits of Stretching

Unlike athletes firefighters and other first responders don't know when "game time" will be. It could be at 7am or it could be at 11pm but in any case we need to ensure we are at our best when the alarm goes off. As we know, we cannot predict when runs will come in and when they won't but preparation of our bodies before and during shift is just as equally as important as preparing our gear, tools and apparatus. Further, being able to wind down after runs is just as important as preparing for the shift and the potential call volume. This will help prepare the mind and body for work.

So where am I going with this?

I'm going with a focus on stretching. That's right. Stretching.

Stretching, even a short routine, added to your daily routine is a great benefit for overall health and wellness and pays off large dividends. It could be used as a pre-workout or a post-workout routine or both. Stretching can help unwind and release tension after a hectic day or even a long duration run as well as assist in increasing energy levels.

Here are some health benefits to stretching that help can keep you on the path for a long shift in the firehouse and overall better health.

1. Improves flexibility and agility which is important for all firefighters
2. Helps keep a decreased resting heart rate. A health heart is vital for all firefighters
3. Increases the circulation of blood and oxygen to the muscles
4. Helps remove waste from tissues such as lactic acid which is built up during intense exercise. Sometimes causing painful, sore muscles.
5. Helps prevent injuries
6. Increases overall mood and well-being.

Stretching at its best could be used a form of exercise for the body and mind. Keep in mind to only stretch as far as your current level of flexibility and over time the range of motion will gradually increase.

6 Stretches to do everyday to help improve flexibility, blood circulating, oxygen levels, relieve stress and tension. Do all 6, three times for 15-30 seconds each.

  1. Quadricep stretch

  2. Hamstring stretch

  3. Calf raise

  4. Spinal twist

  5. Kneeling hip-flexor

  6. Chest opener

Always remember, before beginning any type of exercise program to consult with your primary physician first.

Side note: As per the 2018 NFPA Journal on firefighter injuries, there was an estimated 58K plus injuries estimated in 2018 and also the lowest since the NFPA has been analyzing this data in 1981. In this report it was noted that the major type of injury during fire ground operations were strains and sprains, which accounted for 38% of all injuries while it accounted for 59% of all non-fire ground injuries.

Until next time; work hard, stay safe & live inspired.


The Engine Company Doorman

As we know each position on the engine company is an integral role to the success or failure of the job at hand. Each role is unique and plays an important part in the grand scheme. Like chess each firefighter is just as important as the other and how they're utilized is most important. In this case, it's the Door Man. A role that isn't spoken about much and like many departments today, is often times combined with the roles of back-up firefighter due to staffing limitations yet the responsibilities are crucial and play large parts during fires.
Here are some quick tips for the door man.

1. Back-up the hydrant firefighter. Ensure the cross-lay is emptied from the bed or assist with the static lay connection.
2. Know your hose estimates. Should the static lay be used, estimate the amount needed before connecting to the engine (better to go more than not enough)
3. If there is a back-up firefighter, assist in flaking out the line from the front to the back-up firefighter.
4. Prevent kinks in line. Choke doors as the line goes through.
5. Eyes on the structure. Monitor fire conditions at the doorway(s) and/or stairwell(s) and report any deteriorating conditions.
6. Next man up. Should the nozzle firefighter need to be relived, it's your job to step up.

There it is, quick tips for an often overlooked position on the fire ground however a role that plays dividends to the success of the fire suppression team.

Until next time; work hard, stay say & live inspired. 

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach. He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.

The Back Up Firefighter

As a firefighter riding in the engine we all want to be on the nozzle, fighting the fire head on, producing a solid fire attack to the fire and getting cheers from our fellow firefighters for a quick solid knock. However, not everyone can always be the nozzle man and get to be face to face with the fire. Sometimes we need to be the backup or the setup man if you will. It's not pretty or glorified but in this line of business someone has to do it and at one point in time many of us get that assignment. The assignments may be cumbersome but a solid, ready to fight backup firefighter is critical to a successful and aggressive interior fire attack.  

As the old saying goes, "the fire goes as the fire line goes" and without an experienced backup firefighter, the advancement, fire suppression and a long day at the office will prevail; not to mention a not too happy nozzle man. 

Here's a few tips every backup firefighter on the line should consider.

   1. Ensure there are no kinks in the line, especially the first 50 feet behind the nozzle. Kinks will be detrimental to a sufficient fire flow and delay hose advancement.
2. Hit the hydrant and establish a water supply to the engine. If there is a short crew, this may be the job of the backup firefighter. Ensure your hydrant skills are efficient and ready to go. Timing is everything.
3. Force the door. If the engine is first on scene, ensure the line is stretched and be prepared to possibly force the door if needed.
4. Search off the line. Perform a primary search if no truck company is in place yet. 
5. If needed, be the second or third set of eyes and ears for the nozzle man. Watch the fire's behavior and carefully monitor conditions in the room and update the nozzle man and officer if there's a sense conditions are deteriorating and a flashover and/or collapse is imminent.

If you're assigned as the backup firefighter get ready before the call comes in (physically/mentally)and ensure all PPE and equipment is ready to go. A successful fire attack is counting on it so get ready and stay ready.

Until next time; work hard, stay safe & live inspired.

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.





Re-Present Yourself to Represent Your Department

From the time we enter the academy to the time we are sworn in as firefighters, we are training to become a better version of ourselves. Even after we graduate and begin our time as a firefighter we are still training each and every day to improve ourselves to become a better version of ourselves but what about the department and community we serve? They say the name on the helmet represents the department and the name on the jacket represents who raised you. Well, what if the name on the helmet and the name on the jacket are not only being represented by you but your “re-presenting” those names through you? 

Think about that for a minute. The 2 names on your uniform are being “re-presenting” through you. The town, the communities and other agencies know the department on the helmet and may quiet possibly know the name on the jacket but it’s how the names are carried and “re-presented” that makes the difference. It’s easy to put the uniform on and go to work but it’s another thing to put the uniform on and go to work with humility, honor and respect. Ask yourself these questions when you’re “re-presenting” the names because this is how you are “re-presenting” your department and your name to others.

1. Am I respectful to my boss and my crew?

2. Am I humble?

3. Do I respect the job?

4. How do I want these names to be “re-presented” to my fellow firefighters and the community?

5. Am I training hard each and every day to improve myself mentality and physically?

6. Would I be able to lead myself?

Being a firefighter and wearing the uniform isn’t a right, it’s a privilege. A privilege many people wish they had and a privilege that can be taken away at any moment. Be conscious of how you act and speak when wearing any part of that uniform on and off duty, it’s showing how you present yourself and also how you are “re-presenting” the names on that uniform. So do a service to your department, the community you sworn to protect, your fellow firefighters who ride alongside you, your family and most importantly yourself and “re-present” them the way you would want someone to “re-present” you. 

Until next time; work hard, stay safe & live inspired.

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.

 

Blank Slate

This past year my wife and I were blessed to welcome the birth of our first child. For those who are parents know the thoughts that go through your mind; joy, excitement, nervousness, and worry just to name a few. The last 7 months have been the most amazing and important yet difficult time we’ve ever experienced.

Each day we watch our son grow, learn and take on life. He learns a little more and more about himself and us each day and us the same about him. The one thing I’ve noticed as he discovers life and becomes his own little person is his impressionable innocence. Everything he’s exposed to and everything he’s taught is absorbed like a sponge.

The same is true for those entering the fire service. New recruits come in as an empty slate who, for the most part don't know anyone or how anything works and will absorb everything they hear, see and read like a sponge. In order to keep the fire service family and brotherhood alive, it is upon us, the current generation to do our best to not allow any negative emotions or feelings towards a fellow firefighter and departmental policies be absorbed by the newer generations coming in. The best thing we could do is to look at the things we don't agree with and turn it into a positive remembering why we signed up for this job. Just like babies, new recruits are excited and have an eagerness to learn, grow and a hunger to prove themselves worthy of this job. So let's embrace the newer generations entering the fire service and show them that although there is downsides to what we do, we can always walk in with a smile on our face,  have an eagerness to learn and a willingness to always pay it forward with the hopes of developing the generations to come.

Until next time; work hard, stay safe & live inspired

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.