Anger Management and First Responders

Anger management. Yes, it’s the title of a movie starring Adam Sadler and Jack Nicholson, but it is also a big problem in our society. Do a Google search for “Anger Management” and you’ll get over 262,000,000 hits. Most of these sites don’t have anything to do with the movie.

Anger is a natural emotion. It can be a healthy emotion to express. In the work environment however it is a hard emotion to process. Working in a time sensitive and at times dangerous industry only increases the likelihood of anger increasing on the job. Emergencies, equipment failures, and a variety of personalities on a scene can combine to make for one very frustrating and anger-filled environment.

Left unexpressed, anger can internalize and cause physical problems. Repressed anger can come out in passive aggressive behavior, depression, or in a negative outlook of life in general.

The key is to express anger in a constructive manner. Too many individuals channel their anger in destructive ways. When I was growing up we referred to it as the “kick the dog theory.” This theory basically said a person who gets in trouble with a boss in the work place can’t voice their anger at the boss. Instead they go home and for no reason kick the dog – definitely not the way to handle anger and frustration!

If you have an encounter in the work place and feel yourself getting angry you do have options in how you respond. We can’t always control what is happening around us, but we can control our reactions to what is happening.

Your options include learning how to express your anger in a manner that does not harm yourself or another person. These options take practice.

• Count to ten. It sounds like a cliché, but there are studies to back this practice up. When we’re angry, we use the emotional side of our brain. This is where the “four letter words” reside. Taking a minute to count to ten before you speak will bring you back into the rational side of your brain. The counting method also gives us sometime to calm down and is a distraction from what we reacted to.

• Sleep on it. While related to the first suggestion, this advice applies to situations when a decision is announced and your first reaction is anger. Allowing a little time between the announcement and your reaction can help by allowing all the facts to be presented. We often get angry first and discover later our fears never materialize.

• Write out your response. Sometimes it helps to write everything down. All the things you want to say but don’t feel you can. This is the version you keep in a private place or shred later. Write down all your thoughts, including the things you’d never say out loud to someone, then move to a more rational approach. Write down why or what upset you. Then write down how you can resolve the problem (remember you can’t harm yourself or others!)

• Exercise – We often feel an an adrenaline rush along with the feeling of anger. This is related to the fight or flight response. Taking a walk, or more strenuous exercise, can help your body process the rush you felt during the encounter,

In some cases the pattern of anger has gone on for so long, outside counseling is needed to help you live a healthier life. Your friends and family will also give you clues that you need help. Taking that first step can be scary, but well worth the rewards.

If you are a member of a faith community the clergy person may be a good resource for referrals. They can also offer practices within the framework of your faith system of how to work through anger. The American Psychological Association has a very helpful information on their web site about anger management, what it is, how to deal with it and when to seek outside help.

Additional reading:

What your Anger May be Hiding

Anger Management: Understanding Anger

Science of Anger: How Gender, Age and Personality Shape This Emotion

To learn more and for more information please visit: https://dorielgriggs.com/

About the Author (via LinkedIn Profile):

After a career in various public relations and marketing positions in college and professional sports and the hospitality industry, Dorie L. Griggs attended Columbia Theological Seminary, where she earned her Master of Divinity degree in 2002.

During her final year at Columbia, Dorie developed a model of chaplaincy for journalists who cover traumatic events. She has served as a volunteer with the Dart Center for Journalism and Trauma, an organization founded by Dr. Frank Ochberg, MD. She is the Chaplain for the Roswell, GA Fire Department.

Dorie served as the Communications Manager for the nonprofit, Faith And The City, from 2002-2004. In that capacity she produced the award-winning interfaith dialogue cable TV program, Faith And The City Forum.

She is the author of a self-care advice column for newspaper journalists, One-On-One, which appeared in the e-Letter of the Southern Newspaper Publishers Association in 2003-04.

Dorie completed a year as a chaplain resident through the clinical pastoral education (CPE) program at the Atlanta VA Medical Center in June of 2015. During her time at the VA Dorie received recognition for her work on the Surgical ICU team with the DAISY Team Award. She now serves on the Professional Advisory Group for the Office of Chaplain services at the AVAMC.

In April of 2014 Dorie was named the 2014 Pioneer in Ministry Award recipient by Columbia Theological Seminary in appreciation for her ministry of presence with journalists and for her support of parents of Citadel cadets. Read more here.

Memberships and organizations past and present: Parent Committee Chair, Atlanta Citadel Club; The International Society of Traumatic Stress Studies; The Ochberg Society for Trauma Journalism; a commissioned Stephen Minister and founding chair of the Military Ministry at Roswell Presbyterian Church; she was a committee chair for the Citadel Family Association, a support group for parents with cadets at The Citadel, the Military College of South Carolina. She is entering her 26th year as a press box volunteer with the Chick-fil-A Peach Bowl in Atlanta.

Her background in traumatic stress studies as well as being a Level II graduate of the Jeff Justice Comedy Workshoppe has helped her in her role as mother to 3 children: Nelson, a 2011 graduate of The Citadel, who recently left the Army as a captain in the U.S. Army, and is now working in Dallas, TX; Taylor the family comedian and bartender; and Chelle (pronounced Shelley) the actress of the family. Dorie is married to Stanley Leary, a freelance photographer.

You can contact Dorie here: dorie@dorielgriggs.com

Prepare to Perfrom

We are only as good as our last performance but we are also only as we prepare ourselves to be. Preparation begins long before the call comes in. It even begins before any preplanning is done and crew training. It's done, with one's own self. It's called knowing your job and performing it as if it's the championship game each time you're working. Each firefighter is responsible for their assignments and should know their job better than anyone else. On the flipside, each member of the crew should know their fellow firefighters responsibilities just as well as their own. Without knowing and understanding your role and roles around you even knowing the role above you, success is much harder to achieve and days with lower manpower will impact the rate of success.  

Some will say strategic planning is something for the command and company officers to worry about. I disagree, this is something each firefighter needs to be thinking about in some capacity. Without it, responsibilities cannot be done as efficiently and voids cannot be easier filled. When looking at this in a sports perspective, the great dynasty teams all had one common denominator, great preparation and an understanding of each other's roles. If we take the New England Patriots who won 3 Super Bowls from 2014 until now went by the mantra "Do Your Job" which stood for one thing, know your responsibilities better than anyone else on the field and understand the big picture that is looking to be achieved. By doing this, success will come. The same goes for the fire service. The more each member of the crew knows and the better they prepare, the easier a day on the fire ground becomes.

Here are a few steps on how to prepare to perform.

1. Know your role and own it. Be able to understand and explain to others the ins and outs of your role clearly. 

2. Know and understand the other responsibilities of your crew. This helps become multi-dimensional and can easily back fill other roles should there be a short staff or other circumstances that may arise.

3. Consistently train on your responsibilities and rotate through training on other responsibilities as well. By doing so, it bridges any gaps and helps develop a more unified crew. Example using engine company ops: On a 4 man engine, there's an officer (assumes back-up role), driver, nozzle firefighter and control firefighter (also assumes hydrant duty).  This is a prime example of how firefighters are responsible to one role and yet assumes another role. Continually practice in such roles plays dividends when it is used in the field. 

• Use your resources such as google maps to get aerial views, side views and street views of buildings you want to have specific plans for and even use it for the frequent flyers. Never take anything for granted.

• Develop a plan and train on it consistently and then develop contingencies and train on those. 

• Ensure all crew members understand the strategies and tactics and can clearly explain them. This helps show everyone is clear on the assignments. 

Preparation is key to successful fire ground performance. How you prepare is how you perform. Train accordingly.

Until next time; work hard, stay safe & live inspired.

A New Decade

As we enter a new year, a new decade, we want to say thank you to all of our friends, followers and partners we’ve had throughout our journey and those we gained this year. Each and every one of you has helped us become better at what we do and helped us provide meaningful content to the fire service.

The next year will be a great year for us as well add more speaking engagements to our list and look forward to spreading our message to more people and more departments.

Without any of you, we couldn’t do what we do. When we started this, we didn’t expect the type of support and response we’ve received and we are wholeheartedly grateful for that.

From all of us here at The Firehouse Tribune, have a happy, healthy and safe New Year.

Until next time; work hard, stay safe & live inspired.

-FHTribune Staff

Re-Present Yourself to Represent Your Department

From the time we enter the academy to the time we are sworn in as firefighters, we are training to become a better version of ourselves. Even after we graduate and begin our time as a firefighter we are still training each and every day to improve ourselves to become a better version of ourselves but what about the department and community we serve? They say the name on the helmet represents the department and the name on the jacket represents who raised you. Well, what if the name on the helmet and the name on the jacket are not only being represented by you but your “re-presenting” those names through you? 

Think about that for a minute. The 2 names on your uniform are being “re-presenting” through you. The town, the communities and other agencies know the department on the helmet and may quiet possibly know the name on the jacket but it’s how the names are carried and “re-presented” that makes the difference. It’s easy to put the uniform on and go to work but it’s another thing to put the uniform on and go to work with humility, honor and respect. Ask yourself these questions when you’re “re-presenting” the names because this is how you are “re-presenting” your department and your name to others.

1. Am I respectful to my boss and my crew?

2. Am I humble?

3. Do I respect the job?

4. How do I want these names to be “re-presented” to my fellow firefighters and the community?

5. Am I training hard each and every day to improve myself mentality and physically?

6. Would I be able to lead myself?

Being a firefighter and wearing the uniform isn’t a right, it’s a privilege. A privilege many people wish they had and a privilege that can be taken away at any moment. Be conscious of how you act and speak when wearing any part of that uniform on and off duty, it’s showing how you present yourself and also how you are “re-presenting” the names on that uniform. So do a service to your department, the community you sworn to protect, your fellow firefighters who ride alongside you, your family and most importantly yourself and “re-present” them the way you would want someone to “re-present” you. 

Until next time; work hard, stay safe & live inspired.

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.

Blank Slate

This past year my wife and I were blessed to welcome the birth of our first child. For those who are parents know the thoughts that go through your mind; joy, excitement, nervousness, and worry just to name a few. The last 7 months have been the most amazing and important yet difficult time we’ve ever experienced.

Each day we watch our son grow, learn and take on life. He learns a little more and more about himself and us each day and us the same about him. The one thing I’ve noticed as he discovers life and becomes his own little person is his impressionable innocence. Everything he’s exposed to and everything he’s taught is absorbed like a sponge.

The same is true for those entering the fire service. New recruits come in as an empty slate who, for the most part don't know anyone or how anything works and will absorb everything they hear, see and read like a sponge. In order to keep the fire service family and brotherhood alive, it is upon us, the current generation to do our best to not allow any negative emotions or feelings towards a fellow firefighter and departmental policies be absorbed by the newer generations coming in. The best thing we could do is to look at the things we don't agree with and turn it into a positive remembering why we signed up for this job. Just like babies, new recruits are excited and have an eagerness to learn, grow and a hunger to prove themselves worthy of this job. So let's embrace the newer generations entering the fire service and show them that although there is downsides to what we do, we can always walk in with a smile on our face,  have an eagerness to learn and a willingness to always pay it forward with the hopes of developing the generations to come.

Until next time; work hard, stay safe & live inspired

About the Author

NICHOLAS J. HIGGINS is a firefighter with 17 years in the fire service in Piscataway, NJ, a NJ State certified level 2 fire instructor, a State of New Jersey Advocate for the National Fallen Firefighter’s Foundation and is the founder/contributor of the Firehouse Tribune website. A martial arts practitioner and former collegiate athlete in baseball, Nick is also a National Exercise & Sports Trainer Association Battle Ropes Instructor, Functional Fitness Instructor and Nutrition Coach.  He holds a B.S. in Accounting from Kean University, and a A.A.S in Liberal Arts - Business from Middlesex County College. Nick has spoken at the 2017 & 2018 Firehouse Expo in Nashville, TN as well as at numerous fire departments within NJ and fire service podcasts.

Thank You for a Great 2018!

As 2018 comes to an end and we begin a new chapter in 2019, we would like to thank each and every one of our friends and supporters for all of the support and love they’ve shown us this year. It has been a great year as we’ve met with many new people and will continue to work along side them as we continue on our journey. 

We now embark on a new year. With a new year comes new challenges, new friends and new ways to keep our mission going. To all of those supporting us and following us, keep growing each and every day and continue to serve your community with honor, respect and humility. Remember those who have gone before us not just through words but through action. Challenge yourselves to achieve more and in that will come great success. 

Lastly, always remember to work hard, stay safe & live inspired.

From all of us here at The Firehouse Tribune, have a Happy, Healthy & Safe New Year. 

 - FHTribune Staff