When to Detach from the Plan

In theory, our strategies and tactics for our incident action plan are developed based on our 360-degree size-up. In reality, our strategies and tactics of our incident action plan are developed based on many variables - the pre-incident size-up, the alarm size-up, the on-scene size-up and the post-incident (after action review) size-up. All these variables are covered in chapter 3 of my book, "The 5-Tool Firefighter" in greater detail. For purposes of this article, I am highlighting them for other purposes.

The pre-incident size-up

 The pre-incident size-up is the first and best place to begin putting our IAP together by collecting as much important and relevant information of the structure as we possibly can and therefore beginning to build our "gameplans" and try them out in training. During this size-up, we can locate and note the following:

  1. Construction type

  2. Interior space size

  3. Containment areas

  4. Stairwells and elevators

  5. FDC hookups

  6. Solar Panels

Note: variables change based on the type of construction and type of occupancy you are pre-planning. These six items are only a sample of what we could look to identify during a pre-planning.

The alarm size-up

During the alarm size-up this is where firefighters and fire officers should start considering the variables taken during the pre-incident size-up. On the way to the alarm, things to look into are as follows:

  1. Location of the structure

  2. Type of occupancy

  3. Current apparatus staffing

  4. Weather conditions and time of day (loosely)

  5. Apparatus placement (think water supply/aerial operations)

These areas will lead into building the strategies and tactics for our IAP for this particular alarm. Now comes the on-scene.

The on-scene size-up

This is where the pre-planning and alarm size-ups are put to work. All our work identifying key areas of consideration and training are now put to the test. In reality, it is where we are provided with much more information specific to the alarm, confirming our variables during the alarm size-up, such as building construction, type of occupancy and location.

 Here is where more in-depth size-ups will take place not only at the command level but at each company level. Firefighters of truck and engine companies will now begin going inside the structure and taking note of the area under a different light and different conditions and relaying their findings back to the incident commander. This information being done at the company level will now allow the IC (incident commander) to make fire ground decisions that’s are prioritized for a safe and efficient outcome. This process continues until command is terminated.

Post-incident size-up

Once we've returned to the station and cleared up, it is imperative that we begin to discuss what went right and wrong on the incident, no matter the severity of the incident. This helps firefighter and fire officers strive to improve on their strengths and weaknesses of their job and strive to be as successful as possible.

Things to consider:

  1. What did we expect to happen?

  2. What actually happened?

  3. What went well and why?

  4. What can we improve upon and how? 

Looking at these four areas of size-up, we need to understand one thing. Our incident action plan that is designed to assist is can also hurt us. Well, how is that possible? We have pre-planned, sized-up on alarms, trained on scenarios for this type of occupancy, we did everything? What would hurt us?

What could hurt us is by sticking to the script of the IAP. What do I mean by that? Unforeseen circumstances and confirmation bias.

The outcome of the incident is initiated in our thought process before we develop any strategies or tactics of the incident. In order to develop strategies and tactics we first must identify our outcome. Makes total sense right? We cannot plan for an outcome we do not have in mind.

Our confirmation bias also agrees but here is the caveat. We cannot identify areas of concern if we simply go off an incident action plan without detaching ourselves from the plan for a moment. Meaning, we use our IAP as a guide but also take the time to look around for key areas that we are predisposed to instantly ignore.

Here is an example. 

We prepare our alarm size-up and look at the time of day. For example, Engine 2 is responding to a fire alarm activation at 234 Sesame Street on a Tuesday at roughly 1400 hours. It is a 2-story residential wood frame structure and normally at this time the family is either working and/or at school. 

Initially we are thinking this could be a faulty smoke detector activation or maybe someone is home and it's burnt food on the stove. However, upon arrival we see no signs of "life" at the residence. There are no cars in the driveway or at the curb and no homeowner waiting for us. Right here, our confirmation has proven correct. No one is home and a faulty detector went off. 

We immediately considered that because of the time of day with no activity at home upon arrival and the lack of cars visible to us, it must appear no one is home. 

Now let's detach from that mindset for a moment. 

We automatically assumed based on the time of day and day of week no one would be home however, that simply cannot be the case. To overcome confirmation bias, we need to loosely take time of day into account and assume every response has occupants on scene. Having a rough idea of who might be home is good to have but it cannot be written in stone and here's why. 

A residential structure could with an attached or detached garage could have the homeowner’s car parked inside (off-day or working from home) or the car could be for all intents and purposes, at a shop getting work done.  

To go further into the example here is more details. The engine company officer decides to DETACH from the initial mindset and dispatch and peak around the exterior of the structure that has a 6-foot privacy fence around the side yard and into the backyard and notices black smoke coming from the basement windows on the "C" side (Charlie side ) of the structure after entering through the fence gate. 

We've identified two areas of concern here. One, we disregarded the confirmation bias of time of day that the potential of no one is home and we identified an unforeseen circumstance based on the initial dispatch of the alarm.  

By detaching from the plan for a moment and taking a step back to question and prove out your initial mindset can oftentimes be the difference between a reactive approach or a proactive approach. The IAP is a great tool to have although we must ensure we are always critically thinking on scene and not simply going through the motions.

Until next time - work hard, stay safe & live inspired.

Remembering the Southwest Inn Motel Fire - Houston, TX

May 31, 2013 was the deadliest day in the history of Houston Fire Department. The Southwest Inn fire killed four Houston Fire Department members, injured many others with one additional firefighter who lost his life due to his injuries a few years later.

The Structure

The Southwest Inn Motel which was a well-known motel for many decades in the Houston area was located at 6855 Southwest Freeway in Houston, Texas. The property included the motel itself, with restaurant and bar spanning over 26,000 square feet. The layout consisted of the restaurant and bar being a single-story structure that was interconnected to the two-story structure that housed the motel's lobby, offices, banquet halls and meeting rooms. In addition to this facility, the property also housed seven individual two-story buildings of motel guest rooms, none of which were connected to the main interconnected building where the fire took place.

The motel was constructed of primarily wood-frame construction consisting of lightweight construction materials such as lightweight truss and combustible roof decking. The building did not contain a fire sprinkler or automatic fire alarm system. The one notable characteristic of this structure was the extruded concrete interlocking roof tiles over asphalt shingles used for the front-facing slopes over the banquet and restaurant areas.


The Incident

At 12:07PM, the Houston Fire Department was dispatched to the Southwest Inn for a reported fire. Engine 51 was located less than a mile from the motel and responded moments after the initial dispatch.

During their response in, Engine 51 (E51) officer reported heavy smoke visible and from there an immediate request by the Office of Emergency Communication to dispatch a working fire. Additional units reported dark grey and brown smoke coming from the structure will enroute to the scene.

Three and half minutes later upon arrival, E51 reported heavy smoke showing from the attic of the restaurant and will begin an offensive fire attack with a 2 1/2-inch line. This line was the rear preconnect from E51.

The district chief (D68) arrived on scene moments later and established command. The IC's first order was E51 evacuate the building because the operate of E51 advised the engine was down to a quarter tank of later. Engine 68 then arrived on scene and laid two 4-inch supply lines from E51 to a hydrant east of the structure and E51 from there was able to establish a water supply. E51's crew was then able to re-enter the structure with the back-up crew coming from E68 with another 2 1/2-inch line.

A fourth due engine company - Engine 82 was on scene advancing an 1 3/4-inch hoseline to the front door that was also entered by E51 when the roof collapsed occurred.

Within 12 minutes of Engine 51 (e51) arriving on scene and 15 and a half minutes of the initial dispatch the roof of the restaurant had collapsed. The captain of Engine 51 was at the front door during the collapse and pushed out of the building. The captain of Engine 82 called a "Mayday" and rapid intervention crew operations were initiated by Engine 60.

Due to the initial collapse of the roof and during the RIC operations taking place, a secondary wall collapsed occurred injuring several firefighter of the RIC team. The crew continued their efforts in located and removing the trapped firefighters. The captain of E68 was located and removed from the structure and transported to a local hospital. The engineer of E51 was removed from the structure as well however later died at a local hospital.

The search continued on for the captain of E51 and two remaining firefighters from E68. Approximately two hours had passed after the initial roof collapse and the body of the captain from E51 was located. The captain was found on top of the restaurant roof debris and the two missing firefighters from E68 were discovered underneath the debris. All three were pronounced dead at the scene.

Factors

• Unreported fire burning for 3 hours

• Delay in notifying the fire department

• Building construction

• Wind driven fire

• Scene size-up

• Accountability

• Fireground communications

• Lack of fire sprinkler system

Key Recommendations

• Based upon fire department procedures, the strategy and tactics for an occupancy should be defined by the organization for fire-fighting operations. The Incident Commander should ensure that the strategy and tactics match the conditions encountered during initial operations and throughout the incident

• Fire departments should review and update standard operating procedures on wind-driven fires which are incorporated into fireground tactics

• Fire departments should integrate current fire behavior research findings developed by the National Institute of Standards and Technology (NIST) and Underwriter’s Laboratories (U.L.) into operational procedures by developing standard operating procedures, conducting live fire training, and revising fireground tactics

We Remember…

Captain Matthew Renaud, 35, Engine 51

Engineer Operator Robert Bebee, 41, Engine 58

Firefighter Robert Garner, 29, Engine 68

Probationary Firefighter Anne Sullivan, 24 Engine 68

Captain William "Iron Bill" Dowling, Engine 68, retired after the incident and passed away on March 7, 2017 due to injuries sustained from the incident.


The Importance of the 360 Size-Up

The importance of performing a 360 size up makes a huge difference in the operation of a structure. Keep in mind size up can be performed by simply walking around your first due area and checking out new construction. Let’s look at some simple factors I came across in a new residential community.

Picture #1

  • Two story wood frame single family home

  • Appears it could be balloon frame (although weird for new construction)

  • Only one door is in plain sight

  • Bottom window of the 1/2 corner is a bit raised appearing there may be a basement level or storage area below

Picture #2

  • House is actually a three story residential

  • Basement is designed to be fully furnished

  • Basement level could possibly be used as an apartment (could cause a hazard if the stairway between the basement and first floor is illegally blocked for privacy)

  • Two additional means of egress located off the first floor balcony on the #2 side and the basement level door

  • From the rear it’s clear it’s not balloon frame

Again, just a few small factors to hit on. Do you notice anything else?

Remembering Captain Mike Goodwin

Philadelphia Fire Department Ladder 27 was dispatched as the Rapid Intervention Team also known as RIT to a structure fire at 748 South 4th Street in Philadelphia, PA on the evening of April 6, 2013. The fire began in the basement of a fabric store which had extended to the upper floors of the three story store front structure with apartments above. 

Captain Mike Goodwin was the officer in charge of Ladder 27 for the shift. Upon arrival, Ladder 27 RIT company staged their equipment near the command post and the IC (Incident Commander) assigned them to the roof of an adjacent structure to perform ventilation operations. It was at this time, Captain Goodwin reported to command there was heavy smoke conditions coming from the exposure they were shortly going to be operating on. Donned in full PPE w, Captain Goodwin fell 20 feet onto the roof of the building and shortly after fell through the roof into the fire building. 

Firefighters on scene reported this fall to the IC and rescue operations were quickly put into place in attempts to rescue Captain Goodwin. Due to limited access to the roof area and fire conditions, access was limited. During rescue efforts, firefighters breached an exterior brick wall to gain access to his location where he was removed from the structure and transported to the hospital. Additionally, Firefighter Andrew Godlinski was injured while attempting to rescue Captain Goodwin following the collapse before a second floor roof and two walls collapsed.

Captain Mike Goodwin of Ladder 27 was pronounced dead at the hospital due to what was listed as multiple blunt force injuries. He was posthumously promoted to Battalion Chief. 

Captain Goodwin is survived by his wife and two children. 

We Remember…

Captain Mike Goodwin, age 53, Philadelphia Fire Department, Ladder 27

Understand the Cause and Effect of Burnout

Anyone who has listened to any podcast I'm on or seen me speak in person has heard me say, "To bring our A-game, we have to be on our A-game mentally. Burnout in first responders has been witnessed for years, but it was taboo to discuss due to the stigma of being unfit for duty. Fast forward to 2023, burnout is being discussed more often. We already know burnout is terrible, and the job can cause it, but what aspects of the job lead to burnout? More importantly, what can we do to lessen the blow of burnout, if not prevent it overall?

I created a short survey with questions about the participants' personal and work lives. There were 75 participants in the following areas: fifty-two firefighters, twelve EMS, two Law Enforcement, and nine classified as other, including 911 dispatchers, mental health crisis workers, and ER Nurses.

It is essential to highlight that all participants noted that their work has impacted their personal lives. When participants were asked what they felt the biggest morale killer was for their department, 57.3% identified it as leadership. Other factors included staffing at 20% and policies at 6.7%. Shockingly, 43.3% of individuals found that they lacked access to professional support at work. Participants were also asked if they find it difficult to go to work, which 31.1% agreed to. An overwhelming amount of individuals (64%) reported feeling underappreciated or undervalued at work. These statistics call into question how these numbers are impacting someone's livelihood. Out of the 75 participants, 64% of individuals found themselves to be more irritable or losing patience with others. We must then question how the patience of workers impacts their quality of work with others, whether colleagues or patients. 

When discussing personal lives, 29.7% of individuals reported they felt they were withdrawing from friends and family. I was curious as well if participants noticed an increase in using drugs or alcohol more frequently, which 29.3% of individuals agreed to an increase in substance use. I also proposed the question of whether individuals feel less motivated to do things they enjoy, and a shocking amount of 58.6% of individuals agreed. When individuals lose motivation for something they enjoy, their work ethic declines, often because they are too burned out to use their regular leisure activities. The word burnout holds weight to it in this line of work, but the question must be asked, "Do you feel burned out from your job?". In response to this question, 52% of individuals agreed or strongly agreed. As a leader, I questioned what departments can do to relieve some of the feelings and concerns that each individual expressed in the survey. Some responses on how to improve morale within a department included team building (26.7%), more frequent input on department policies (29.3%), and more frequent meetings with leadership (25.3%).

All three responses can prove effective, but how do you implement them? Team building is a favorite tactic of mine. What exactly is team building? Team building is an ongoing process that helps a work group evolve into a cohesive unit. The team members share expectations for accomplishing group tasks and trust, support, and respect one another's differences. A leader can hold team building on shift or off shift. One of the best techniques to do on shift is hands-on training. I've often found that morale is high when we hold department training events in my department. What about taking team building away from work? Group outings to sporting events, concerts, days on a golf course, or even a night out can boost morale. It encourages your crew/workers to socialize about things other than work, creating a more relaxing environment and allowing them to understand each other personally. 

While it's often challenging to fit in team building, more frequently due to busy schedules, calls, meetings, etc., we must find the time to avoid losing the most essential piece of our departments: our crew/workers. When individuals feel appreciated, valued, and refreshed, they are more likely to be on their A-game mentally and physically, which society relies on us for. A good leader must understand burnout and feel comfortable approaching our crew/workers and asking, "How can I support you?" or "Are you doing okay?". Sometimes, while this is not an easy question to ask, and we may not hear easy answers, it's how to ensure that workers/crew members feel listened to and supported. Overall, we must maintain the insight into how burnout affects the livelihood of our workers/members. 

Holding quarterly individual or small-scale meetings with your crew can be an easy way to maintain the insight. These meetings can often be utilized as a way to get ideas for the workplace but also to assure your firefighters, EMTs, police officers, etc., are doing okay both at work and home. Fire officers and other leaders say, "Their home life is not my concern." I can't entirely agree. The issue is not the leader's problem; however, its effect on the individual is an issue for the leader. You must ensure your employee prevents home issues from affecting decision-making on an emergency scene. Most importantly, if it affects them, take care of them; humans are allowed to have bad days and should not be punished. 

This article is just a tiny look into the effects of burnout in the workplace. Whether responding to a structure fire, heart attack victim, active shooter, answering and or dispatching 911 calls, assisting someone during a mental health crisis, or rushing patient to patient in an emergency room, our communities expect superhumans when they need help. It's our job as leaders to provide the best team for those in need and provide our first responders with the support to ensure they are physically and mentally on their A-game. I like the term superhuman. First responders are remarkable, and the mental and physical stress their bodies can handle is a super-hero quality. A better way to write it is superHUMAN, ensuring we acknowledge that even being considered "super," we are still human.



The Size-Up

Let’s Talk Size Up! 

Talk. If you just talk is anyone listening? Well, they should be. But if you don’t send the message properly, not only will they not listen, but they will also not get the picture you are painting. So, what is size up? To me, it is much more than just talk. It is giving others the image you are seeing right now. It is giving them vital information about whatever the incident is at hand. Let’s just base this conversation on House fires. What are you looking for? Is it just the building? NOPE! There is so much more. What is the exterior telling you about the possible battles you may face? I recently read a post from OJ Kolodziej, a Fire Captain from Birmingham AL and the owner at Magic City Truck Academy, a Fire based training company similar to mine. If you don’t follow him, you should!  But he made a recent post on size up. It was a short post about vehicle size up at a house fire!  Yup vehicle size up. This simple method will help you find clues of what may be inside this home.  How? Glad ya asked, look into that vehicle instead of running past it!! Well, if you have a visible victim then yeah go past it. For the sake of this article, there are no visible victims. Look at the car, are there any car seats or booster seats, how many? What are the license plates? Handicap, or is there a handicap tag hanging on the mirror? What is the general condition of the car? Is it in shambles and full of stuff and things, this may give insight of the interior of the home. Is the hood warm? What does the back window have for stick figure stickers?? A vehicle can tell you a lot!  


Photo by Ryan Johnston, training burn Greenville Maine 

Now we have looked at the vehicle, what does the door yard look like? SQUIRREL!! Did you notice I didn’t talk about time of day? Yeah, I’m not going to. Now several years ago I might have. But as our world changes so does our size up factors. The lack of or having a vehicle in the driveway at any point day or night is not really a reason (in my opinion) to search more or less. Today’s culture has taught me that it doesn’t matter what time of day it or if a vehicle is present or not that I should not base my search on either of these items. They may direct me towards a targeted search, but not swaying my decision to search. With COVID and just the amount of people working from home, we are likely going to find victims regardless of the time of day.  

OK back to my original thought. You have taken note of the vehicle, and you are likely doing a 360.  What are you seeing? Building type, number of floors, is there the same number of floors in the front as there are in the rear? What are you smelling? What are the conditions? Smoke, Fire,  Nothing? If you do have smoke or fire, from where and how much? You can even get into the smoke volume, color, speed and density. Do you know what your water source is going to be?  What mode of attack will you be in? Offensive, Defensive, Investigation? Once you announce this info over the radio to the incoming units establish command. I am the worst person for a stationary command, but it is important. So, announce the location of command, rely on you officer staff to relay pertinent information to you as needed and once a command post is established stay there, if possible, see what I did there? In the fire service Never and Always are two bad words. The thing about size up is that it is always on going. As the incident changes the resources that you may need or not need changes. I try to reassess the incident every 10 to 15 minutes in the first hour.  After that the incident will dictate my time line. This article is no means the end all to size up. It is  just some of the things I do. Hopefully this will trigger you to look at how you size up your fires and  as always, if you have any questions or comments please reach out! I really enjoy it when we have  feedback, I learn so much from all of you, either when I am out strutting or if it is through this article sparking conversations. SO, how do you size up?  

Ryan Johnston

Owner, Maine-Iac Training

www.maineiactraining.org

ryan@maineiactraining.org

Burnout: Taking Care of Your Crew

Often perceived as machines or "super-humans," firefighters can always answer the call 24/7. Everyone always expects firefighters to be there but seldom thinks about the toll it may take on the firefighters. Short staffing, hectic schedules, and specific incidents all contribute to burnout. Sometimes as an officer, you must ensure your crew is at its best.

As the fire service leader, it's essential to notice when members of your crew or department are dealing with burnout. 

The typical symptoms of burnout include:

  • A negative attitude toward others.

  • A lack of engagement within the workplace.

  • Exhaustion. 

So what exactly should you be looking for? Poor nutrition, loss of interest in the job, and lack of sleep are some of the most common signs of burnout. Another sign to look for would be the job performance of an individual. Firefighters are generally good at hiding feelings, with the fear of being labeled as not "tough enough" for the job. An example is a firefighter who usually works well as a team but starts freelancing and disobeying direct orders. Burnout affects the firefighter not only physically but mentally. In the mental capacity, it may cause cloudiness to your judgment, which could lead to injury or death for not only the individual but the crew and or civilians. 

You're the officer in charge, and it is your job to ensure your firefighters remain safe both on the scene and in the firehouse. If you notice one of your crew members is going through burnout, there are ways to help. Most importantly, talk to them! As the officer, pull them aside and explain that you’re seeing a change in them. Whether it be on a personal level or on the training ground. It’s also important to  let them know they're human, and feeling burnt out is ok. One downside to this is that crew members may not be receptive to a conversation like this. It can be an uncomfortable conversation to have. During this conversation the person may shut down and almost feel as if they’re being singled out. As mentioned earlier, firefighters rarely speak up for fear of criticism. During this conversation, suggest ways to cope with burnout. Some examples may be:

  • Writing.

  • Cooking.

  • Prioritizing sleep. 

  • Creating a fitness schedule. 

Among the easiest ways is to take advantage of their time off. Take a vacation, turn their phone off, and shut down from the fire service world for a few days. Doing this will allow the firefighter to reset. After all, how can we expect our firefighters to always bring their A-game if they're not in the right frame of mind?

In the United States, 88.2% of the fire service are male. You're probably saying, "Everyone knows that" It's evident if you look at any firehouse in America. However, what's not known is that approximately 84 men a week will take their own life. 75% of all suicides are male. These statistics include more than just firefighters or first responders. However, according to the National Fallen Firefighters Foundation, the number of firefighter suicides falls between 100 & 200 annually. This proves that the "macho man" mentality of firefighters and men increases due to males not usually reaching out for assistance. Regardless, having a crew member speak up about needing help will always be challenging. 

This doesn't mean you can't help in other ways. Most firehouses I've visited have bulletin boards typically filled with information for training and upcoming events. Someone may be more inclined to utilize the info if the rest of the firehouse won't know. Training boards can be a great place in the firehouse to post different foundations and hotline numbers for firefighters seeking help. 

With hectic schedules, budget cuts that reduce staffing, and the overall amount of incidents firefighters are responding to, it's more than likely as an officer; you will encounter a firefighter going through burnout. So as you move up the ranks, make sure you're looking out for yourself and your crew. Below are a few links to different organizations where you can find help or gather more information regarding burnout. 

Work Hard - Stay Safe - Live Inspired

https://www.usfa.fema.gov/blog/ig-051922.html

https://www.nextrung.org/

https://www.codegreencampaign.org/resources/

https://www.5-alarmtaskforcecorp.org/

https://paulcombsart.com